Award-winning customer service

At Safestore Self Storage we put customer service at the heart of all that we do, and we’re thrilled to have been recognised for this commitment by Feefo, an independent customer rating service. In 2022, we were awarded the prestigious Feefo Platinum Trusted Service Award for the third year in a row, having achieved the Feefo Gold Trusted Merchant Service for the previous six years.

We’re also delighted that our customers have rated us as Excellent on Trustpilot, giving us 5 (4.8) stars from over 7000 customer reviews.

The independent recognition is something we’re really proud of. The fact that so many of our customers are happy to leave us such positive reviews online is the icing on the cake, and we’re determined to maintain that level of service.

As well as secure, clean and dry self storage units, we are proud to offer excellent customer service as standard at Safestore. Our friendly team members are available in store, online or by telephone to help with all your enquiries and find the right storage unit for you.