Award winning customer service at Safestore
We put customer service at the heart of all that we do, and we’re thrilled to have been recognised for this commitment by Feefo, an independent customer rating service.
In 2024, we were awarded the prestigious Feefo Platinum Trusted Service Award for the fifth year in a row, as well as the first ever exclusive accolade in customer service – the Feefo 10 Year of Excellence Award!
The independent recognition from Feefo that we’re delivering such a high level of customer service is something we’re really proud of. The fact that so many of our customers are happy to leave us such positive reviews online is the icing on the cake, and we’re determined to maintain that level of service.
We’re also delighted that our customers have rated us as Excellent on Trustpilot, giving us 5 (4.8) stars from over 8,500 customer reviews.